Digital Surge - Quick Overview
Digital Surge is the one of the best Australian cryptocurrency exchanges and has been around since 2017; it was built with the goal of making it easy for all Australians to buy crypto. They have successfully implemented their plan, with a very intuitive and easy-to-use crypto platform that is perfect for beginners. Digital Surge has over 300+ different cryptocurrencies to explore, with the lowest spread and fees of any Australian exchange, as shown in this real-world test by Australia's top crypto review site.
Digital Surge Pros & Cons
Digital Surge Features
#1 Choice for Beginners
Digital Surge is ideal for those who have heard about crypto and what to get involved but have no idea what they're doing. The exchange is very user-friendly, with a simple layout and intuitive interface. Verification of your account is simple and straightforward, depositing and withdrawing AUD is easy, and buying crypto only takes a few clicks. If you do run into any issues, you always have help on hand, with 24/7 customer support via Live Chat or email.
You might be misled into thinking that a simple exchange for new crypto users will be lacking in their cryptocurrencies, but Digital Surge has over 300 different coins. They add to this collection regularly, so you will likely be able to find the coin you are looking to invest in. You will be able to find all of the most popular coins such as BTC, ETH, ADA, SOL, BNB, DOT and XRP as well as small coins such as AMB, NAS, WABI and OAX.
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Digital Surge has released an app for mobile devices which makes it really convenient to monitor your investment and trade wherever you are. You can access everything on the app that you would normally be able to find on the browser version, so no need to worry about losing functionality.
24/7 Customer Support
Digital Surge offers around the clock support to help you with any issue you may have. You can receive assistance via live chat or email, whichever you prefer. I have tested out their Chat support - it was really quick and the support agent was really helpful. This is such an under-rated feature. Most people don't even consider customer support when they are choosing an exchange, but I find it an extremely valuable feature. I have heard stories of people being locked out of their accounts for no reason (with a different crypto exchange) and being unable to regain access because there is no way to contact customer support.
Digital Surge Fees & Deposit Methods
Digital Surge's trading fees are just 0.5% for instant buys and sells, and if you trade on the market it starts at 0.5%, but you can reduce the fees based on large trading volume over the last 30 days. Not only are Digital Surge's instant buy fees of 0.5% low, but their spreads are very tight, making them the Aussie exchange with lowest combined fees and spreads, according to this detailed test.
Depositing AUD into Digital Surge can be done via PayID and POLi. It is free using PayID, but if you use POLi there is a fee incurred, that ranges from $2 up to a maximum of $3.30.
Withdrawing AUD from Digital Surge is free.
Digital Surge Security
Digital Surge, like any of the best Australian crypto exchanges, takes security very seriously. They are continuously monitoring and updating their security measures, and they hold the majority of their cryptocurrency in offline cold storage to ensure users' funds are safe. Digital Surge has never been the subject of a cybersecurity attack since their establishment in 2017, which is a good sign. Digital Surge is also registered with ASIC and AUSTRAC, complying with all their strict regulations, to meet KYC/AML requirements.
Digital Surge Summary
Digital Surge is an excellent option for beginners to the cryptocurrency industry. With no experience, a newbie can still navigate the platform easily, and purchase and sell crypto with the lowest fees and spreads in Australia. From the time of sign-up, to verification, to depositing and making your first purchase, the process is simple, and there is always customer support available to guide you along the way. With over 300+ coins that you can choose from, you will enjoy Digital Surge as a beginner, but also as you learn more and become an experienced crypto investor. If you are undecided about Digital Surge, you can have a look at our article on the top crypto exchanges (click here), with detailed information about the best platforms.